How UDrivo Driver App Works?
- You will receive an SMS or app notification when a new trip is assigned.
- Open the UDrivo Driver App to view the new trip pop-up on the Home screen or in the New Rides section.
- Review the trip details and Accept or Decline the request.
- Once accepted, you can call the customer using the in-app call option.
Starting the Trip
- After reaching the customer’s pickup location, tap Arrived Location in the app.
- Enter the Start OTP shared by the customer to begin the trip.
Ending or Cancelling the Trip
- To cancel or end the trip, tap End Ride in your app.
- Enter the End OTP shared by the customer to complete the trip.
- After the trip ends, the final fare will be calculated and displayed based on the time duration between the Start OTP and End OTP.
Payment & Platform Fee
- Collect the total trip amount from the customer after the trip ends.
- The total includes UDrivo’s platform fee: 10% commission and 18% GST on the 10% commission.
- After collecting the payment, you must clear the Tax & Fee in the UDrivo Driver App using the online payment option (PhonePe payment gateway) to become eligible for the next trip.
Important Notes
- Please behave politely and professionally with customers at all times.
- Drivers receiving repeated negative feedback may be temporarily or permanently blocked from the platform.
- If you cancel 3 trips in a single day, your account will be temporarily blocked for 3 days.
For detailed pricing information, visit: https://udrivo.in/charges/